This article summarizes the discussion between executives at two fast-growing restaurant chains and their approach to retaining frontline managers and GMs.
This report shares trends, priorities, and actionable guidance among L&D leaders in the hospitality industry.
In this three-part guide, we’ll explore how training and hospitality leaders can use language translations to meet the needs of every frontline employee.
Explore three strategies to ensure you’re translating as accurately as possible in your training program.
By mastering the art of non-verbal communication, managers and team leads can create an inclusive environment where every team member feels valued and understood.
Promoting cross-cultural sensitivity in your business is essential for becoming an employer of choice.
Tap to continue, library access, compliance certificate upload, and more. Here's what's new at Opus.
For our February session, we outlined the basics of a successful and engaging manager-in-training program.
Enhancements to Sexual Harassment Prevention Training, quiz review, and desktop-based training. Catch up on what's new at Opus.