New:Connect your AI agent to Opus with our MCP server

4.9out of 5,on the App Store and Google Play

Make every location work like your best.

Trusted by multi-unit leaders across restaurants, hospitality, fitness, car washes and franchise systems.

60%Reduction in accuracy issues

“Opus has become a critical component of our franchise success and our ability to grow the way we want to.”

Suzie TsaiCEO of Bonchon

50%Fewer missed daily tasks

3%Higher guest service scores

25%Faster new store openings

50%Better team member retention

“We’ve improved team member retention by 50% over the last 12 months.”

Chris GriebeCOO of VASA Fitness

4xHigher frontline adoption than a typical LMS

$100K+Saved in annual printing costs

Newk’s Eatery

The complete platform for your frontline. Training, operations, knowledge, communication and intelligence, working as one.

Training people actually finish, built in minutes.

An admin drops a menu PDF and a meeting transcript on the Opus Content Agent and asks for a course on the new menu. The agent drafts an announcement post, a Fall Menu course for all employees and an updated Friday checklist for managers, and the admin opens the new course.

Standards that hold on every shift.

The Opus app's AM shift checklist: the uniform check is one of four done, every team member is in full uniform, and a photo shows the line stocked and ready.

Knowledge. Every answer, right on the floor.

Ask Opus answering “Help, the freezer is leaking!” with the first steps, the facilities team’s number and the guide it came from.

Communicate to every location at once.

A weekly update post to every location, spotlighting the refreshed uniform policy and linking its 15-minute course.

Intelligence. Know which locations need you next.

An Opus morning brief: “Seeing early signs of a downward trend at the Kansas City location.”

AI does the heavy lifting, so your team can focus on guests.

NewAgents

A team of experts working around the clock.

Three Opus agents at work: the Content Agent renaming a burger across every franchise asset, the Compliance Agent reporting a clean daily scan, and the Morning brief summarizing yesterday.

NewOpus MCP

Opus in your AI tools.

A manager asks an AI assistant which locations have weekend closers who haven't finished the new training. Opus answers with 7 locations, Riverside the biggest gap, and offers to remind and assign them in Opus, drawing on Opus, 7shifts and ADP. Available in Claude, ChatGPT, Gemini and Copilot.

Built for everyone who keeps a location running, from the front line to the head office.

Ready for enterprise, simple for a single location.

Works with the tools you already run.

See all integrations

Security you can stand by

  • SOC 2 Type II
  • GDPR compliant
  • Data processing agreement
  • Role-based access
  • Encrypted at rest and in transit
  • Sign in with Google
  • User sync from your HRIS
  • User account history
  • SCORM import

Questions, answered.

What is a training and operations platform?

A training and operations platform helps multi-location businesses train teams and hold standards across every location. Unlike a traditional LMS, it connects learning to daily work, so employees know what to do, managers can reinforce it, and updates reach every location in real time. It’s built for hourly, mobile, high turnover teams.

Does Opus handle checklists and audits as well as training?

Yes. Opus includes checklists, audits, site visits and messages alongside training. Managers see what got done at each location, and training and operations data sit side by side, so you can connect standards to results.

Can Opus be our knowledge base?

Yes. Keep SOPs, policies and guides in the resource library. Staff find answers with AI search in their own language, and every answer points back to your source document.

How long does it take to switch to Opus?

It depends on how much content you have and how many locations you’re rolling out to. Smashburger launched 200 locations in 60 days. VASA Fitness launched 70 locations in 30 days. Most brands start with a content audit, so you only bring over what’s worth keeping.

Can our teams use Opus on a shared tablet?

Yes. Lots of brands set up a tablet or station in the back of house so teams don’t need their own phones. Team members can sign in to do their own training, or use the station to look up resources and specs during a shift.

Why do traditional LMS platforms fail for frontline workers?

Traditional LMS platforms fail frontline workers because they are hard to access, difficult to keep up to date, and disconnected from daily work. They often assume email access and long training sessions, while SOPs live in outdated PDFs or slide decks. Most LMS tools don’t integrate with tasks or manager communication, so training is completed—but not applied.

How do multi-location businesses train hourly employees at scale?

Multi-location businesses train hourly employees at scale using mobile-first platforms that centralize standards, deliver short, role-specific training, and push updates instantly across locations. The most effective systems combine training, SOPs, and task reinforcement so employees learn while working and managers can consistently reinforce expectations.

How do companies train multilingual frontline teams effectively?

Companies train multilingual frontline teams effectively by using platforms like Opus Training that automatically translate training and SOPs while maintaining a single source of truth. Content is published once and delivered in each employee’s preferred language, reducing reliance on bilingual managers and ensuring consistent standards across every location.

How do multi-location businesses improve new store openings?

Multi-location businesses improve NSOs by standardizing training, SOPs, and pre-opening tasks across locations. The most effective teams use mobile-first systems to train new hires quickly, reinforce standards daily, and push real-time updates so every location opens aligned and prepared.

What support do enterprise brands get?

Enterprise plans add implementation support for rollouts across locations and franchisees, single sign-on, HRIS and data integrations, and security reviews. Talk to us about your rollout.