Back to Basics: KPIs to Track & Trigger Successful Training Programs
Join us for an exciting session where we'll go back to the basics of how to measure effective training programs. We’ve paired two hospitality experts to help us tackle this topic: Darien Bates, CEO of Fourtop Solutions, and Bridget Siegel, COO of Hart House.
Date: Thursday, May 16, 2024
Time: 1-2pm EST
Here's what you can expect:
You should attend if you're curious about:
- An overview of essential training KPIs and why they matter
- How to tie training to operations, guest feedback, and sales data
- How to use data to prioritize your training initiatives
Commonly Asked Questions
Yes! We'll be recording this live session so that it's available on our blog in a post-event recap. Can't make the live session? No worries, register anyway and we'll send you a recap with a link to the recording.
No! While participation for this session is encouraged, audience members are not required to participate.
We're always looking for new voices to showcase at our live session. Interested in being a panelist for an upcoming session? Let our team know by reaching out to sara@opus.so.
Darien Bates, CEO of Fourtop Solutions
Darien Bates, CEO of Fourtop Solutions, is a versatile marketing professional with a proven track record in driving brand growth and customer engagement across diverse sectors, including restaurants and hospitality. Formerly the Chief Technology Officer at &pizza, he has successfully implemented innovative campaigns tailored to the unique needs of the hospitality industry. Darien's expertise extends beyond traditional marketing channels, leveraging data-driven insights to create impactful strategies that resonate with diners and guests, fostering memorable experiences and driving business success.
Bridget Siegel, COO of Hart House
Bridget Siegel is the Chief Operating Officer of Hart House. With extensive experience in food and beverage, operations, strategy, and supply chain management, Siegel is a problem-solver who takes a team-oriented, holistic approach to drive business growth. he a proven track record of helping businesses leverage technology and innovation to stay at the forefront of the evolving food industry. Siegel's analytical expertise, coupled with her passion for the industry, has been instrumental in building Hart House from the ground up.
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