An Opus Fireside Chat that seeks to understand the root of the labor shortage in hospitality as the world returns to "normal". Or is this the same problem we have always seen in the industry?
Guests
Alice Cheng: Founder & CEO, Culinary Agents
Firas Louati: COO, Hospitality Capital Partners
Jackie McMann-Oliveri: Director of Talent & Culture, Bobby Flay's Restaurant Group
Rachael Nemeth: CEO & Cofounder, Opus
Key Moments
5:42: common misconceptions of recruiting
12:01: role of managers in recruitment
16:43: what is actually causing the restaurant labor shortage?
26:00: what impact does training have on recruitment?
31:00: recruitment strategies37:00: attracting the new generation of talent
40:00: referral bonuses
47:00: are consolidated HR platforms helping or hurting?
53:00 : predictions for recruiting in 2021
Catch the full video here