Why Manager Training?

At &pizza, training is more than just a checklist—it's a pathway to personal and professional growth. Known for its innovative culture and employee-first approach, &pizza has reimagined how hospitality training can create meaningful career opportunities for frontline workers. Their “Leading the Shift” module is the perfect example of this. By moving their training from paper to Opus, they were able to shorted ramp time for new shop leaders from 7 weeks down to 5 weeks.

Diving into the Module

  • Culture-First Microlearning: Each course is designed to be completed during shifts, ensuring team members stay engaged without disrupting operations. Short, focused lessons reinforce &pizza's core values and operational standards.
  • Personalized Career Pathways: The module isn't just about learning tasks—it's about visualizing potential career growth. Interactive elements help team members understand how they can advance from team member to shift lead, manager, and beyond.
  • Multimedia Engagement: Leveraging GIFs, branded content, and interactive videos, &pizza ensures that training feels more like a conversation than a lecture. This approach keeps new team members motivated and helps complex information stick.

Hungry for more?

Scan the QR code below to put yourself in the shoes of a shop leader at &pizza. Curious about more training examples? View the full collection here.