Why New Hire Training?

A well-structured onboarding experience is vital for setting new team members up for success and reducing early turnover. Newk's recognizes that the first few days and weeks are critical for building confidence, establishing expectations, and helping team members feel connected to the brand. By investing in comprehensive new hire training, Newk's creates an environment where team members feel supported from the start and are equipped with the knowledge they need to thrive in their roles.

Diving into the Module

Newk's has designed their new hire training module in Opus to provide a comprehensive introduction to the brand while keeping information manageable and actionable. The module guides new team members through everything they need to know to start their journey at Newk's successfully.

  • Consistent First Impressions: Every new hire, regardless of location, receives the same warm welcome and clear introduction to Newk's culture. The module ensures that from day one, team members understand what makes Newk's special and how they contribute to the brand's success.
  • Hands-On Verification via Check-ins: Throughout the module, new hires alternate between learning content and practical applications. After completing a section in Opus, team members practice their skills on the floor with a trainer who verifies their understanding with a 1:1 check-in.
  • Brand Immersion: The module seamlessly weaves Newk's culture and values into every lesson. From food safety protocols to customer service standards, new team members learn not just what to do, but why it matters to the Newk's experience. Rich media content, including videos and images, helps bring the brand story to life.

Newk's New Hire Onboarding is broken down into the following sections:

  • Welcome
  • Culture Card
  • Health & Safety
Once team members complete this module, they'll move onto their role-based training modules.

Hungry for more?

Scan the QR code below to put yourself in the shoes of a new team member at Newk’s. Curious about more training examples? View the full collection here.

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