One thing at a time, overtime
Bricktown Brewery has improved their manager training by using the Opus platform for their Manager in Training (MIT) module. This new approach has changed how they train new managers, moving away from intensive boot camps to a more manageable learning experience. With Opus, Bricktown created a structured program that delivers consistent training while fitting into busy restaurant management schedules.
Diving into the Module
- Bite-sized Learning: Bricktown's MIT module uses a "slow drip" approach, breaking manager training into smaller, role-specific segments. This method works well, with managers completing about 53 minutes of training over 23 days. This pacing helps managers learn thoroughly without feeling overwhelmed as they adjust to their new responsibilities.
- Personalized Training Paths: Pictured above, Bricktown has created role-based training paths to personalize learning journeys for all new hires. This ensures each manager or team member gets information relevant to their role, cutting out unnecessary content while covering all essential skills. These paths build skills step by step while showing how different parts of the manager's job connect.
- Effective Coaching System: A key strength of Bricktown's approach is using check-ins for one-on-one coaching. These check-ins include "Opus 101 for Managers," which helps leadership teams use the manager app to track team progress, give feedback, and find development opportunities. This connects online learning with real-world practice, reinforcing important concepts on the job.
